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Terms and Conditions

General information
The brand - MARKET80 is also the business/ trading name of a limited company established in Hong Kong.

All business transactions with MARKET80 are executed solely under the following terms and conditions; they shall be considered accepted when the order is placed. Any agreement shall not take effect in the event there is an objection to the validity of these terms. Without the express written approval of any deviating conditions made by MARKET80, such conditions shall not be part of the agreement even if MARKET80 does not explicitly object.

Brochures, drawings and other illustrations or descriptions do not constitute a warranty of quality. Written order confirmation shall prevail for the content of the agreement and any deviations become effective only upon written confirmation.

Market80 reserves the right to update the terms and conditions without prior notice and reserves the final right to interpret the terms and conditions stated herein. In the event of conflict between the English and Chinese versions, the English version shall prevail.

Delivery times
The term - delivery begins with the date of order confirmation i.e. the confirmation of payment, but not the moment customer has submitted all required order documents or information.

If MARKET80 is prevented from meeting its delivery timeline due to unexpected circumstances such as force majeure, operational disruptions, delays in delivery or non-delivery of essential raw materials, supplies from suppliers, labour shortages, strikes or labour disputes, the delivery term will be extended to a reasonable extent. Delivery is to be resumed once the market condition turns back to normal. For such unexpected delays, MARKET80 reserves the right to withdraw from the order/ agreement completely. In such a case, customer shall be refunded with the exact value of paid amount excluding shipping cost (by cheque only) without any incurred interest or charges. Customer has to provide the necessary information to complete the cheque payment and Market80 reserves the right to stop the refund process if there is inadequate information being provided. In case of any dispute, MARKET80 retains the right of final decision without prior notice.

MARKET80 reserves the right to substitute conventional delivery methods without prior notice or penalty.

Transfer of risk and cost bearing
The delivery of merchandise ordered from MARKET80 is at the risk and expense of the customer. The risk of accidental destruction and accidental deterioration of the merchandise is in any event transferred to the customer at the time the merchandise is handed over to the courier or shipping agent and no later than when the merchandise leaves the premises of MARKET80, regardless of the obligation to provide freight. If the transfer of merchanise by the courier or shipping agent is delayed for reasons such as issues on traffic, weather or other unexpected conditions, customer is responsible for the risk. MARKET80 is not obligated to insure the merchandise and any claims or replacement requests from customer shall not be entertained.

The method of dispatch shall be left to MARKET80. Special customer requests can only be considered if they have been expressed when placing the order with written confirmation from MARKET80. The additional cost for special delivery requests shall in all cases be borne by the customer. Supplementary and additional orders cannot be considered special requests, but are deemed new orders for which MARKET80 shall issue a separate order confirmation. Calculating freight is also a separate process.

Once an order is confirmed, merchanise is to be delivered to the customer following the shipping address under the confirmed order. MARKET80 does not consider any re-sale or third-party transfer of merchanise initiated by the customer. If the merchandise is resold and attached to a third-party transfer activity by the customer, customer has to receive the merchanise according to the shipping address as indicated on the order and manage the remaining activities on his/ her own.

Terms of payment
Customer has to fully complete the payment in order to indicate an order confirmation. Payments are to be transferred to the bank account specified by MARKET80 without any cost on Market80 regardless of any payment methods. Order confirmation is regarded as complete once Market80 confirms with the customer funds are received by Market80.

Delivery of merchandise happens once payment confirmation is successfully verified by MARKET80. Any order once confirmed by the customer, is not cancellable. 

Guarantee
Replacement, exchange or return of previously assembled, open packaging or damaged items, discounted display items and all products that have already been cut are not accepted.

Cut goods such as fabrics, window films and foils is to be cut according to customer specifications and is therefore excluded from replacement, exchange or return/ revocation.

Any claims with regard to the quantity and/or quality of a delivery including concealed defects, provided they are considered open defects must be reported immediately within 7 days after receipt of the merchandise to MARKET80. Original receipt must be presented for replacement within the 7 days of purchase. Customer can send mail to enquiry@market80.com for such a reporting. With regard to concealed defects, customer has to be responsible for the burden of proof on the defects.

Customer shall only be entitled to replace the merchandise with the same product category, specification and dimension if a replacement is confirmed by Market80. Any replacement with a change request on product category, specification or dimension shall not be entertained. A replacement is only accepted under the condition that the returned merchanise is in new condition as it was being delivered in terms of quantity, quality, packaging, no. of accessories etc. Customer shall bear all costs for returning the merchandise to the office or shop location stated by Market80.

If a replacement of merchandise is not available due to out of stock, customer is entitled to exchange with other products at the value that is equivalent to the purchased amount excluding shipping cost being stated on the receipt. No refund is available for any purchase after order confirmation from the customer.

Should MARKET80 be unable to provide rectification of a defect or replacement or product exchange, MARKET80 shall be entitled to withdraw from the confirmed order and Market80 shall refund the customer with the exact value of paid amount excluding shipping cost (by cheque only) without any incurred interest or charges. Customer has to provide the necessary information to complete the cheque payment and Market80 reserves the right to stop the refund process if there is inadequate information being provided. Shipping cost is not refundable. In case of any dispute, MARKET80 retains the right of final decision without prior notice.

Market80 offers a variety of products and services. Different products and services require particular kinds of special cares and understanding. Customer has to always refer to the "POINTS TO NOTE" sections on Market80 website, catalogues, specifications etc. Contents of the "POINTS TO NOTE" sections also constitute to the Terms and Conditions of Market80 corporation.

Liability
MARKET80 is not liable for damages resulting from improper use of products. Customer is responsible for ensuring the suitability of the product in terms of the use or further processing of the materials and chemical additives. Customer agrees in the case of further processing and transfer of the product to clearly state to individuals the scope of permitted use and the hazards of improper use. MARKET80 is exempted from any claims by third parties.

MARKET80 shall not be liable for any claim arising out of the performance, non-performance, delay in delivery of or defect in the Goods nor for any special, indirect, economic or consequential loss or damage howsoever arising or howsoever caused (including loss of profit or loss of revenue) whether from negligence or otherwise in connection with the supply, functioning or use of the Goods.

MARKET80 is not liable for any use of the Goods by the customer or third parties including liability for death or personal injury.

Warranty
MARKET80 warrants that it has the right to provide the Goods but otherwise the Goods are provided on an "as-is" basis without warranty of any kind, express or implied, oral or written including, without limitation, the implied conditions of merchantable quality, fitness for purpose and description, all of which are specifically and unreservedly excluded. In particular, no warranty is given that the Goods are suitable for the purposes intended by the customer.

MARKET80 warrants that the Goods will be supplied using reasonable care and skill. MARKET80 does not warrant that the Goods supplied are error-free, accurate or complete.

Agreement documents
All MARKET80 documents are copyright protected. These documents may be disclosed to third parties only after prior written consent. Documents that are part of a quotation must be returned to MARKET80 if requested, especially if no agreement is concluded.

MARKET80 does not re-issue any invoice or receipt even if customer reports a loss and Market80 does not entertain any claim for the loss of invoice or official receipt.

Privacy policy
MARKET80 is entitled to store in file and process for business processes the personal data received on the customer regarding the business relationship, regardless of whether this data was provided by the customer himself or by third parties.The customer agrees to the processing of its personal data that becomes known to MARKET80 directly or indirectly via third parties.